Privacy policy
Essentials The Label operates this store and website, including all related information, content, features, tools, products and services (the “Services”), in order to provide customers with a curated shopping experience. The Services are powered by Shopify, which enables us to deliver our products and services to you.
This Privacy Policy explains how we collect, use, process and disclose personal information when you visit, use or make a purchase through our Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of personal information.
By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
“Personal information” refers to information that identifies or can reasonably be linked to you or another individual. It does not include anonymized or de-identified data.
Depending on how you interact with our Services, we may collect the following categories of personal information:
-
Contact information
Name, billing and shipping address, phone number and email address -
Financial information
Credit or debit card details, payment confirmation and transaction data -
Account information
Username, password, preferences and settings -
Transaction information
Products viewed, added to cart or wishlist, purchased, returned or exchanged -
Customer communications
Information shared when contacting customer support or submitting inquiries -
Device information
IP address, browser type, device identifiers and network data -
Usage information
Interaction with the website, including browsing behavior and navigation patterns
Sources of Personal Information
We may collect personal information from the following sources:
-
Directly from you when you create an account, place an order or contact us
-
Automatically through cookies and similar technologies
-
From service providers acting on our behalf
-
From partners or third-party platforms
How We Use Your Personal Information
We may use personal information for the following purposes:
Providing and Improving Our Services
To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, remember preferences, enable reviews and personalize the shopping experience.
Marketing and Advertising
To send promotional communications and display relevant advertisements based on your interactions with our Services, subject to your consent where required.
Security and Fraud Prevention
To protect accounts, prevent fraud, investigate suspicious activity and maintain platform security.
Customer Communication
To respond to inquiries, provide customer support and manage our business relationship with you.
Legal and Compliance Purposes
To comply with applicable laws, respond to lawful requests and enforce our terms and policies.
How We Disclose Personal Information
We may share personal information in the following circumstances:
-
With Shopify, service providers and vendors supporting payment processing, analytics, fulfillment, hosting and customer support
-
With marketing partners for advertising purposes, subject to applicable opt-out rights
-
With third parties when you request or consent to such disclosure
-
With affiliates within our corporate group
-
In connection with business transactions, legal obligations or rights enforcement
Relationship with Shopify
Our Services are hosted by Shopify. Shopify processes personal information in order to provide and improve the Services. Information may be transferred to Shopify and its partners, including across international borders.
Shopify may use aggregated information from interactions across different merchants to provide enhanced features. In these cases, Shopify acts as an independent data controller. More information is available in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external sites. Please review their respective privacy policies before sharing personal information.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. Parents or guardians may contact us to request deletion of such information if applicable.
Security and Retention
We implement reasonable security measures but cannot guarantee absolute security. Personal information is retained only as long as necessary to fulfill its purpose, comply with legal obligations or resolve disputes.
Your Rights and Choices
Depending on your location, you may have the right to:
-
Access or request a copy of your personal information
-
Request correction or deletion
-
Request data portability
-
Opt out of the sale or sharing of personal information for targeted advertising
-
Withdraw consent where processing is based on consent
You may exercise your rights through the Services or by contacting us directly. We may need to verify your identity before fulfilling requests.
International Transfers
Personal information may be processed outside your country of residence. Transfers outside the EEA or UK rely on approved safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page along with the revised “Last updated” date.
Contact Information
For questions, requests or concerns regarding this Privacy Policy or your personal information, please contact:
Email: hello@essentialsthelabel.com
Address: Sabine Soares, CSBS Online Retail UG
Marktsteig 9, 66115 Saarbrücken, Germany
For the purposes of applicable data protection laws, Essentials The Label acts as the data controller of your personal information.
Last updated: January 28, 2026