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Shipping


We ship from Bali, Indonesia, to the countries and territories listed below.

All orders are shipped from Bali, Indonesia.

International Shipping & Costs

  • The applicable shipping charge is shown at checkout.

  • Standard shipping to our supported destinations costs €35.

  • Free shipping on orders of €150 or more.

Please note: shipping costs do not include any import duties, taxes, or local fees.


Shipping Destinations

We currently ship to the following 59 countries and territories. Shipping within Indonesia is not currently available through our online store.

Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Türkiye, Ukraine, United Kingdom, Vatican City.


Order Processing

  • Orders are processed within 48–72 hours after payment confirmation.

  • Estimated delivery time after shipment: 5–15 business days.

Tracking information will be sent to you by email once your order has been dispatched. Tracking updates may take up to 24 hours to appear.


Customs, Duties & Local Charges

Your order may be subject to additional charges such as:

  • Import VAT or local taxes

  • Customs duties

  • Handling fees charged by customs or carriers

These charges are not included in the product price or shipping cost and are the responsibility of the customer upon import.

Customs and import regulations vary by country. If customs duties or taxes are refused at delivery, the shipment may be returned or delayed. In such cases, please contact your local customs office before refusing delivery.


Lost or Stolen Packages

Soares The Label is not responsible for packages confirmed as delivered. Customers are responsible for any lost, stolen, or damaged packages.

Thank you for supporting conscious fashion and our small, sustainable business. Your order helps us continue to create timeless pieces with care.

For returns and exchanges, please refer to our Returns page