Shipping
Thank you for supporting our sustainable brand. As a small and growing business, we are committed to making our timeless pieces accessible to customers worldwide while keeping shipping costs as low as possible.
All orders are shipped from Bali, Indonesia.
International Shipping & Costs
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Shipping costs are calculated at checkout.
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Standard international shipping normally ranges from €30 – €35 (may vary by destination).
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Free international shipping for orders over €150.
Please note: shipping costs do not include any import duties, taxes, or local fees.
Domestic Shipping (Indonesia)
Shipping within Indonesia is always free. Orders usually arrive within 2 days from the shipping date.
Order Processing
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Orders are processed within 48–72 hours after payment confirmation.
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Estimated delivery time after shipment: 5–15 business days.
Tracking information will be sent to you by email once your order has been dispatched. Tracking updates may take up to 24 hours to appear.
Customs, Duties & Local Charges
Your order may be subject to additional charges such as:
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Import VAT or local taxes
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Customs duties
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Handling fees charged by customs or carriers
These charges are not included in the product price or shipping cost and are the responsibility of the customer upon import.
Customs and import regulations vary by country. If customs duties or taxes are refused at delivery, the shipment may be returned or delayed. In such cases, please contact your local customs office before refusing delivery.
Lost or Stolen Packages
Soares The Label is not responsible for packages confirmed as delivered. Customers are responsible for any lost, stolen, or damaged packages.
Thank you for supporting conscious fashion and our small, sustainable business. Your order helps us continue to create timeless pieces with care.
For returns and exchanges, please refer to our Returns page
